FAQ

Ask Question

FAQs

What is a Physiotherapist?

Physiotherapists are university trained and are experts in injury diagnosis, injury treatment, exercise prescription, injury prevention, rehabilitation and many other areas of sport and health and fitness.

What do I need to bring?

Be prepared to provide your previous medical or surgical history. If you have them and if they are relevant bring scan/MRI reports, and list of medication. You may wish to bring shorts and t-shirt.

How many visits will I need?

The number of treatments will vary depending on the problem and individual. After a thorough assessment, the physiotherapist will discuss their treatment plan for the rehabilitation process.

What should I wear to my appointment?

If we are treating your feet you will not be asked to undress but if we are treating your spine, you will be so comfortable and modest underwear or even a pair of shorts is appropriate.

How do I make an appointment?

You can get in touch by phone (508) 588-7100 (Brockton Location), or (617) 298-9800 (Mattapan Location) or use the form under the contact page. Alternatively use the quick and easy online booking page, which is the method we prefer.

Do I have to be referred by a doctor?

No, physiotherapists can assess and treat without referral by a doctor. However most health insurers require a doctors referral before they authorise cover of fees, some only require a phone call.

How long will I need physical therapy?

Treatment duration depends on your diagnosis, the severity of your impairments, your past medical history, and other factors. Re-evaluations will be done to assess your progress and your therapist communicates with your physician to help you achieve your therapy goals.

What conditions does physical therapy treat?

We sees and treats patient for a wide range of conditions and diagnoses. Please visit our Services for an extensive list of conditions and diagnoses we see patients for.

Are there physical therapist specialists?

Physical Therapy at People’s Best Care is proud to have 20 physical and occupational therapists on staff who have obtained and achieved advanced certifications in orthopedics, sports, hand therapy, manual therapy, and pedorthics.

How do I know if my insurance covers physical therapy services?

We will check with your health insurance provide to determine if outpatient physical therapy services are covered under your plan. We recommend that you confirm your insurance coverage.

How do I cancel or reschedule my appointment(s)?

Call the facility in which you go to for all your regular appointments. You may also call our administration office at (508) 588-7100 (Brockton Location), or (617) 298-9800 (Mattapan Location)

Ask us a Question

Feel free to ask any physical therapy related questions over the phone, or get send your question via this form below. Your message will be dispatched directly to our staff who will answer as soon as they can.

    Subscribe for Any Update
    Information

      Appointment Now